When background checks expire, can they be auto renewed by the database?

Yes, your background check integration can be setup to auto renew on a set schedule of your choosing (for example, every year, every two years, etc.).

The database will only auto submit a background check order if you have setup auto renewal and if the mentor/volunteer record is in one of the following statuses: Registering, Waiting, Active or Matched and a current background check in the expired status.

Have questions about your auto renewal schedule? Please submit a Help ticket and our team would be happy to assist you.