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Welcome to the Innovative Mentoring Q&A website!
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1
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March 30, 2015
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If I am editing an existing note, can I attach a document?
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1
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October 3, 2019
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How do I update a process step date for a group of mentors, mentees, clients or volunteers?
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1
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May 25, 2018
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How can I set up a follow up reminder for a match that isn’t automatically created by the database?
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1
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October 14, 2015
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My contact's email has been deemed invalid by the software due to spam and bounce reports. What can I do?
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1
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August 29, 2019
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How do I change the Waiting date (or any other status date) for a mentee or mentor?
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1
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April 21, 2015
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How do I reassign a texting license and Plivo phone number to another user?
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1
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October 9, 2017
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How can I add an additional program or initiative to my database?
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1
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September 27, 2016
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Mentor with multiple mentees
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2
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July 10, 2019
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Integration with Quickbooks
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1
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June 14, 2019
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How do I access my SurveyGizmo account?
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1
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August 5, 2016
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What if a Mentor doesn’t have a Google, Yahoo, LinkedIn or Facebook account?
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1
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June 5, 2019
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My text messages are no longer being sent from the database
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1
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June 5, 2019
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We have a two mentors mentoring the same mentee. How should we enter this?
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1
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November 24, 2015
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Adjusting Dashboard Filters
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1
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May 6, 2019
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How can I connect siblings in the database?
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1
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May 6, 2019
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Attaching Documents to the Mentor Portal
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1
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April 19, 2019
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I see the name of my survey in the drop-down on the survey screen, but I can't send it from the database
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1
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April 5, 2019
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What is a response group?
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1
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March 29, 2019
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How can I match mentees with their mentors in my group mentoring program?
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1
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March 19, 2019
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How often is my data backed up?
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1
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March 7, 2019
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Editing text in forms and surveys
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1
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February 14, 2019
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Editing your online form confirmation emails
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1
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February 14, 2019
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How do I search for a group of individuals then send to Survey reports?
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2
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January 21, 2019
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How do I filter the survey comparison to only show individuals who completed both surveys?
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1
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November 26, 2018
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My background check order is stuck in a Pending status. How can I fix it?
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1
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November 12, 2018
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When background checks expire, can they be auto renewed by the database?
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1
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October 25, 2018
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Converting Existing MYL Participants & Matches to TEG Participants & Matches
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1
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October 15, 2018
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How do I change the registration process steps?
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1
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April 29, 2015
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Can you delete quick searches?
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1
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October 15, 2015
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