To close a group match, you will need to visit the Mentee or Mentor Record pages of each individual involved in the group match.
- In your left-hand side navigation, click on Mentee (or Mentor).
- Begin to type in the first name, last name, or database ID number of a mentee (or mentor) involved in the group match. Click on the correct mentee or (mentor)’s name.
- Under Case Records (mentee) or Volunteer Records (mentor) at the bottom of the screen, click on the Close Record button.
- Enter a Closed Date and a Closed Reason. Click Save.