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Welcome to the Innovative Mentoring Q&A website!
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1332
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March 30, 2015
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I accepted an application form on the Dashboard and now realize I have a duplicate record. How do I merge the new application form into the existing record?
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0
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1
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March 5, 2021
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Exporting data from IMS
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0
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166
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February 24, 2020
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I created a new survey in SurveyGizmo. How do I make it available to send from the database?
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0
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354
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April 5, 2019
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Tracking the Statement of Suitability for Mentors
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0
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141
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December 1, 2020
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Storing screening-related files for the M2T grant
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0
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80
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December 1, 2020
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How do our mentors change the account to which the Mentor Portal is connected if needed?
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0
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593
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August 4, 2017
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Instructions for DCTAT Report
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0
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834
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November 30, 2016
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How do I add an additional M2T One-on-One match to an existing mentee or mentor record?
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0
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811
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November 8, 2016
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How do I create an M2T Group match?
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0
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975
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November 8, 2016
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Making sure your program names are accurate for the DCTAT
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0
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611
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August 15, 2017
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How do I close an M2T Group Match?
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0
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948
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November 8, 2016
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How do I change the registration process steps?
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0
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1031
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April 29, 2015
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How do I get a 1:1 Mentor to a Waiting (Ready to be Matched) status for my M2T One on One Mentoring Program?
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0
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948
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November 9, 2016
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How do I get a Group Mentor to an Active status for an M2T Group Mentoring Program?
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0
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886
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November 9, 2016
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What's the data limit on attaching documents?
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0
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706
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October 14, 2015
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Un/Checking shared addresses in a search
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1
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81
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November 18, 2020
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My background check order is stuck in a Pending status. How can I fix it?
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0
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826
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November 12, 2018
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Reference Check Automation (requires purchase and custom setup)
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0
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75
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November 4, 2020
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Can I track social security numbers in IMS?
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0
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162
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July 20, 2020
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How do I manually submit (or resubmit) a background check?*
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0
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714
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February 7, 2018
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My background check failed to submit. How can I correct it so that it can be processed?
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0
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510
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January 20, 2018
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Integrated Sterling Volunteers Background Checks
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0
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730
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November 22, 2017
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When a mentor renews his background check through Sterling Volunteers shouldn't his record auto-update in IMS?
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0
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69
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October 26, 2020
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Sterling Volunteers Background Check Statuses
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0
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534
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December 12, 2017
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Is it possible to import outcome data?
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0
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72
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October 8, 2020
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How do I know when a Background Check will be Ordered Automatically? Where do I check my settings?
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0
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80
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October 7, 2020
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Embed your online form on your website or share a link
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0
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941
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July 13, 2016
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M2T Data Entry Guide (for download)
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0
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135
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September 28, 2020
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How can a mentor securely log out of the mentor portal?
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1
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97
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September 29, 2020
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