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Welcome to the Innovative Mentoring Q&A website!
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2959
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March 30, 2015
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How do I update the registration process steps assigned to one of my programs?
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0
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2059
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March 16, 2016
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Match Support Note
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2082
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November 10, 2015
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How do I change the Waiting date (or any other status date) for a mentee or mentor?
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0
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2052
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April 21, 2015
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My Mentor is having issues with the Mentor Portal
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0
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1641
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April 16, 2020
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Sending Mentor Portal invites to a group of mentors all at once
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0
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2098
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September 27, 2016
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Sending Individual Mentor Portal Invites
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0
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2686
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September 27, 2016
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Where should I go to enter all of our current mentees’ GPA for this quarter?
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0
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1321
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October 14, 2015
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Embed your online form on your website or share a link
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0
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2316
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July 13, 2016
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Is there a spot in the database that we can record our mentees’ GPA information?
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0
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1343
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October 14, 2015
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How do I create a survey invite for a group of mentors or mentees (clients or volunteers)?
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0
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1753
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October 12, 2016
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Opening an additional Case or Volunteer record for your Mentor/Mentee
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0
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674
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October 14, 2022
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How do I create an email signature?
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0
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2740
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April 6, 2016
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How do I see when mentors log their sessions through the Mentor Portal?
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0
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2486
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October 15, 2015
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How do I Provide Resources to Mentors via the Mentor Portal?
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0
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1143
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June 30, 2020
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How do I post a message to an individual mentor on the Mentor Portal?
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0
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1441
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October 11, 2016
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Activity Hours Updates
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0
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1299
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October 26, 2016
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How do I create a rematch for a mentor or mentee?
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0
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1431
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October 11, 2016
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How can I change the status manually?
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0
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1931
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October 10, 2016
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Can I edit or delete a case note?
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0
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1416
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October 14, 2015
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I need a hard copy of all the communication with my mentee. Is there a way to export or print case notes?
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0
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1231
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October 14, 2015
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How can I add case notes to my mentee’s or mentor’s file?
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0
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2998
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October 14, 2015
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I need to inactivate (archive) a mentor, but it won't let me. It says I have to close cases or matches. What can I do?
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0
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1874
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October 15, 2015
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Make a Match Upgrade
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0
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1540
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March 20, 2017
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Can I modify a status date?
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0
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1410
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October 14, 2015
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I need to backdate a match, but my Match Start Date is not available on the calendar. What should I do?
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0
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1874
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October 11, 2016
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Delete Status History Records and Roll-Back Case/Volunteer Records
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0
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1297
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March 16, 2016
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How can I print a hard copy of my applications?
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0
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780
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June 19, 2023
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How do I close a match?
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0
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2388
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October 11, 2016
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Can I edit or delete activity hours?
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0
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1376
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October 14, 2015
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