Topic Replies Activity
Welcome to the Innovative Mentoring Q&A website! 1 March 30, 2015
How do I CC or BCC the database so that my email reply to a participant updates their IMS record? 1 December 28, 2017
If we change our online application do we need to notify you to change the database, or can we do that on our own? 1 October 15, 2015
What is the difference between Surveys and Forms? 1 April 1, 2020
How do I send mass email from the database? 1 March 30, 2016
I received a bounceback email when sending a survey or email from the database. What do I do? 1 March 26, 2020
Deleting invalid phone numbers for Mentors and/or mentees 1 March 25, 2020
How do I make a match? 1 October 11, 2016
How do I get my mentee to a waiting status? 1 October 14, 2015
Can I see when mentors log their sessions through the Mentor Portal? 1 October 15, 2015
How do I enter a new MYL, TEG or M2T mentor? 1 November 9, 2016
How do I enter a new MYL, TEG or M2T mentee? 1 November 8, 2016
How do I make an MYL, TEG, M2T One-on-One match? 1 November 8, 2016
What do I do if a mentor or mentee is exiting my MYL, TEG or M2T program? 1 November 8, 2016
How do I create an MYL, TEG, or M2T Group match? 1 November 8, 2016
How do I add an additional MYL, TEG, or M2T Group match to an existing mentee or mentor record? 1 November 8, 2016
How do I add an additional MYL, TEG, or M2T One-on-One match to an existing mentee or mentor record? 1 November 8, 2016
How do I log information on my MYL, TEG, or M2T Partner Organizations? 1 November 3, 2016
How do I log MYL, TEG, or M2T mentees who offend? 1 October 31, 2016
How do I close an MYL, TEG, or M2T Group Match? 1 November 8, 2016
How do I close an MYL, TEG, or M2T One on one match? 1 November 8, 2016
Where do I put the MYL, TEG, or M2T Enrollment Date for my mentee or mentor? 1 November 8, 2016
How do I get a Mentee to a Waiting status for my MYL, TEG, or M2T One on One Mentoring Program? 1 November 9, 2016
How do I get a Mentor to a Waiting status for my MYL, TEG, or M2T One on One Mentoring Program? 1 November 9, 2016
How do I get a Mentor to an Active status for my MYL, TEG, or M2T Group Mentoring Program? 1 November 9, 2016
How do I get a Mentee to an Active status for my MYL, TEG, or M2T Group Mentoring Program? 1 November 9, 2016
How do I change the Waiting date (or any other status date) for a mentee or mentor? 1 April 21, 2015
How do I update the registration process steps assigned to one of my programs? 1 March 16, 2016
What is the difference between deleting and archiving a database record? 1 June 7, 2018
How do I transfer a user license from one person to another? 1 March 31, 2015