|
How do I see when mentors log their sessions through the Mentor Portal?
|
|
0
|
975
|
October 15, 2015
|
|
How do I CC or BCC the database so that my email reply to a participant updates their IMS record?
|
|
0
|
1156
|
December 28, 2017
|
|
If we change our online application do we need to notify you to change the database, or can we do that on our own?
|
|
0
|
639
|
October 15, 2015
|
|
What is the difference between Surveys and Forms?
|
|
0
|
203
|
April 1, 2020
|
|
How do I send mass email from the database?
|
|
0
|
2623
|
March 30, 2016
|
|
I received a bounceback email when sending a survey or email from the database. What do I do?
|
|
0
|
190
|
March 26, 2020
|
|
Deleting invalid phone numbers for Mentors and/or mentees
|
|
0
|
141
|
March 25, 2020
|
|
How do I get my mentee to a waiting status?
|
|
0
|
1056
|
October 14, 2015
|
|
How do I change the Waiting date (or any other status date) for a mentee or mentor?
|
|
0
|
979
|
April 21, 2015
|
|
How do I update the registration process steps assigned to one of my programs?
|
|
0
|
1097
|
March 16, 2016
|
|
What is the difference between deleting and archiving a database record?
|
|
0
|
603
|
June 7, 2018
|
|
How do I transfer a user license from one person to another?
|
|
0
|
973
|
March 31, 2015
|
|
Email Best Practice: Configure/Update Your SPF Record to Maximize Email Deliverability
|
|
0
|
710
|
May 22, 2018
|
|
Why did I receive an email from "Innovative Database" (database@innovativementoring.net)?
|
|
0
|
211
|
January 3, 2020
|
|
How can I prepare a year-end receipt letter?
|
|
0
|
1276
|
November 20, 2015
|
|
How to create a Google Account for logging into the Mentor Portal
|
|
0
|
686
|
June 5, 2019
|
|
I have a button missing from my database
|
|
0
|
188
|
January 9, 2020
|
|
Sending Mentor Portal invites to a group of mentors all at once
|
|
0
|
1031
|
September 27, 2016
|
|
If I am editing an existing note, can I attach a document?
|
|
1
|
184
|
November 21, 2019
|
|
How do I update a process step date for a group of mentors, mentees, clients or volunteers?
|
|
0
|
849
|
May 25, 2018
|
|
How can I set up a follow up reminder for a match that isn’t automatically created by the database?
|
|
0
|
733
|
October 14, 2015
|
|
My contact's email has been deemed invalid by the software due to spam and bounce reports. What can I do?
|
|
0
|
191
|
August 29, 2019
|
|
How do I reassign a texting license and Plivo phone number to another user?
|
|
0
|
536
|
October 9, 2017
|
|
How can I add an additional program or initiative to my database?
|
|
0
|
645
|
September 27, 2016
|
|
Mentor with multiple mentees
|
|
1
|
259
|
July 10, 2019
|
|
Integration with Quickbooks
|
|
0
|
221
|
June 14, 2019
|
|
How do I access my SurveyGizmo account?
|
|
0
|
571
|
August 5, 2016
|
|
My text messages are no longer being sent from the database
|
|
0
|
227
|
June 5, 2019
|
|
We have a two mentors mentoring the same mentee. How should we enter this?
|
|
0
|
767
|
November 24, 2015
|
|
Adjusting Dashboard Filters
|
|
0
|
196
|
May 6, 2019
|
