|
About the Case/Volunteer Records category
|
|
0
|
1480
|
October 14, 2015
|
|
How do I change a mentee's Grade since it appears to be locked?
|
|
0
|
1800
|
February 6, 2020
|
|
How do I get my mentee to a waiting status?
|
|
0
|
1830
|
October 14, 2015
|
|
Opening an additional Case or Volunteer record for your Mentor/Mentee
|
|
0
|
442
|
October 14, 2022
|
|
I need to change the Program for a group of people
|
|
0
|
607
|
September 27, 2021
|
|
How do I change the registration process steps?
|
|
0
|
1691
|
April 29, 2015
|
|
Can I track social security numbers in IMS?
|
|
0
|
856
|
July 20, 2020
|
|
How do I add a new mentor or mentee record?
|
|
0
|
3134
|
October 12, 2016
|
|
I need to change the Case Manager for a group of people
|
|
0
|
847
|
August 4, 2020
|
|
How do I change the Waiting date (or any other status date) for a mentee or mentor?
|
|
0
|
1766
|
April 21, 2015
|
|
How do I update the registration process steps assigned to one of my programs?
|
|
0
|
1750
|
March 16, 2016
|
|
What is the difference between deleting and archiving a database record?
|
|
0
|
2386
|
June 7, 2018
|
|
I have a button missing from my database
|
|
0
|
694
|
January 9, 2020
|
|
How do I update a process step date for a group of mentors, mentees, clients or volunteers?
|
|
0
|
2228
|
May 25, 2018
|
|
How can I add an additional program or initiative to my database?
|
|
0
|
1322
|
September 27, 2016
|
|
How can I connect siblings in the database?
|
|
0
|
992
|
May 6, 2019
|
|
I need to inactivate (archive) a mentor, but it won't let me. It says I have to close cases or matches. What can I do?
|
|
0
|
1604
|
October 15, 2015
|
|
My participant is involved in more than one program or initiative. How do see those involvements or add a new involvement?
|
|
0
|
1850
|
July 25, 2018
|
|
I have process steps that must be completed by participants annually. How do I identify participants who need to complete the annual process step?
|
|
0
|
806
|
June 4, 2018
|
|
Client Communication Template
|
|
0
|
1471
|
February 7, 2018
|
|
How can I edit or remove a label?
|
|
0
|
836
|
May 24, 2018
|
|
Rejected and Discontinued statuses
|
|
0
|
1340
|
March 16, 2016
|
|
How do I access a client or volunteer's record?
|
|
0
|
1044
|
February 7, 2018
|
|
When are the grade levels for my mentees (or clients) advanced?
|
|
0
|
1101
|
July 7, 2017
|
|
How can I put a popup message on a record?
|
|
0
|
1050
|
August 3, 2017
|
|
How do I access a mentor's or mentee's record?
|
|
0
|
987
|
October 12, 2016
|
|
How can I change the status manually?
|
|
0
|
1665
|
October 10, 2016
|
|
How can I add a program to my database that is Non-Mentoring or Non-Matching?
|
|
0
|
977
|
September 27, 2016
|
|
Can I delete a duplicate database entry?
|
|
0
|
1324
|
December 31, 2015
|
|
Can I add a process step to a program?
|
|
0
|
1249
|
November 11, 2015
|