|
How can I connect siblings in the database?
|
|
0
|
1247
|
May 6, 2019
|
|
What is a response group?
|
|
0
|
913
|
March 29, 2019
|
|
How do I search for a group of individuals then send to Survey reports?
|
|
1
|
1003
|
January 21, 2019
|
|
How do I filter the survey comparison to only show individuals who completed both surveys?
|
|
0
|
809
|
November 26, 2018
|
|
When background checks expire, can they be auto renewed by the database?
|
|
0
|
967
|
October 25, 2018
|
|
Can I enter outcome data directly from my mentee’s outcome tab?
|
|
0
|
1370
|
October 14, 2015
|
|
Is there any way to export a mentee’s GPA so I can email the data we have on file?
|
|
0
|
1229
|
October 14, 2015
|
|
Is there a way for mentors to sign-in electronically?
|
|
0
|
1384
|
October 15, 2015
|
|
How do I see the Mentor Portal as my mentors do?
|
|
0
|
1253
|
March 12, 2018
|
|
Sending a Text to Multiple Recipients
|
|
0
|
1793
|
August 9, 2016
|
|
How can I assign a new staff member (User) as a Case Manager?
|
|
0
|
1396
|
August 15, 2016
|
|
How can I add a new staff member as a user?
|
|
0
|
1888
|
October 15, 2015
|
|
How can I generate envelopes?
|
|
0
|
1410
|
November 24, 2015
|
|
How do I create labels for the households in my database?
|
|
0
|
1625
|
November 13, 2015
|
|
How do I create labels?
|
|
0
|
1482
|
October 15, 2015
|
|
How can I generate letters?
|
|
0
|
1408
|
November 24, 2015
|
|
Why are the Last Modified and Created columns of my export in a different time zone than other date/time fields?
|
|
0
|
873
|
October 5, 2018
|
|
Best Practice: Inactivating a user when there is a personnel change that affects IMS account ownership
|
|
0
|
1281
|
July 13, 2018
|
|
How do I include a participant's name in their survey so the survey taker knows who they are completing the form for?
|
|
0
|
1338
|
June 21, 2018
|
|
How do I create a survey invite for an individual mentor or mentee (client/volunteer)?
|
|
0
|
3154
|
October 12, 2016
|
|
Why is the Last Modified column date of a Communication export different than other date/time fields?
|
|
0
|
899
|
June 11, 2018
|
|
Can I take a survey on behalf of a participant (mentee, mentor, guardian, client, volunteer, contact)?
|
|
0
|
1579
|
October 12, 2016
|
|
I have process steps that must be completed by participants annually. How do I identify participants who need to complete the annual process step?
|
|
0
|
1030
|
June 4, 2018
|
|
Do Mentors need to be matched first before I send the Mentor Portal invite?
|
|
0
|
987
|
May 31, 2018
|
|
Client Communication Template
|
|
0
|
1753
|
February 7, 2018
|
|
How can I edit or remove a label?
|
|
0
|
1071
|
May 24, 2018
|
|
I am unable to see the Background Check tab on my Mentor record. How do I add or remove access to Background Check integration?
|
|
0
|
1122
|
April 3, 2018
|
|
Important: Avoid using Yahoo, AOL, Comcast, Gmail, Hotmail and other common email addresses for users in your database
|
|
0
|
11280
|
February 21, 2018
|
|
Rejected and Discontinued statuses
|
|
0
|
1617
|
March 16, 2016
|
|
One of our mentors/mentees (clients/volunteers) started an online application but never finished. How can they complete it?
|
|
0
|
1682
|
September 15, 2017
|