|
Is there any way to export a mentee’s GPA so I can email the data we have on file?
|
|
0
|
1185
|
October 14, 2015
|
|
How do I add a Primary Guardian for my mentee?
|
|
0
|
2219
|
November 8, 2016
|
|
Is there a way for mentors to sign-in electronically?
|
|
0
|
1333
|
October 15, 2015
|
|
How do I see the Mentor Portal as my mentors do?
|
|
0
|
1211
|
March 12, 2018
|
|
Sending a Text to Multiple Recipients
|
|
0
|
1729
|
August 9, 2016
|
|
How can I assign a new staff member (User) as a Case Manager?
|
|
0
|
1335
|
August 15, 2016
|
|
How can I add a new staff member as a user?
|
|
0
|
1843
|
October 15, 2015
|
|
How can I generate envelopes?
|
|
0
|
1340
|
November 24, 2015
|
|
How do I create labels for the households in my database?
|
|
0
|
1582
|
November 13, 2015
|
|
How do I create labels?
|
|
0
|
1443
|
October 15, 2015
|
|
How can I generate letters?
|
|
0
|
1362
|
November 24, 2015
|
|
Why are the Last Modified and Created columns of my export in a different time zone than other date/time fields?
|
|
0
|
833
|
October 5, 2018
|
|
My participant is involved in more than one program or initiative. How do see those involvements or add a new involvement?
|
|
0
|
2219
|
July 25, 2018
|
|
Best Practice: Inactivating a user when there is a personnel change that affects IMS account ownership
|
|
0
|
1225
|
July 13, 2018
|
|
How do I include a participant's name in their survey so the survey taker knows who they are completing the form for?
|
|
0
|
1257
|
June 21, 2018
|
|
How do I create a survey invite for an individual mentor or mentee (client/volunteer)?
|
|
0
|
3069
|
October 12, 2016
|
|
Why is the Last Modified column date of a Communication export different than other date/time fields?
|
|
0
|
859
|
June 11, 2018
|
|
Can I take a survey on behalf of a participant (mentee, mentor, guardian, client, volunteer, contact)?
|
|
0
|
1530
|
October 12, 2016
|
|
I have process steps that must be completed by participants annually. How do I identify participants who need to complete the annual process step?
|
|
0
|
986
|
June 4, 2018
|
|
Do Mentors need to be matched first before I send the Mentor Portal invite?
|
|
0
|
949
|
May 31, 2018
|
|
Client Communication Template
|
|
0
|
1714
|
February 7, 2018
|
|
How can I tell if a survey has been completed?
|
|
0
|
1396
|
October 12, 2016
|
|
How can I edit or remove a label?
|
|
0
|
1024
|
May 24, 2018
|
|
I am unable to see the Background Check tab on my Mentor record. How do I add or remove access to Background Check integration?
|
|
0
|
1074
|
April 3, 2018
|
|
Important: Avoid using Yahoo, AOL, Comcast, Gmail, Hotmail and other common email addresses for users in your database
|
|
0
|
11149
|
February 21, 2018
|
|
Rejected and Discontinued statuses
|
|
0
|
1558
|
March 16, 2016
|
|
One of our mentors/mentees (clients/volunteers) started an online application but never finished. How can they complete it?
|
|
0
|
1636
|
September 15, 2017
|
|
How do I access a client or volunteer's record?
|
|
0
|
1247
|
February 7, 2018
|
|
When are the grade levels for my mentees (or clients) advanced?
|
|
0
|
1276
|
July 7, 2017
|
|
How do I generate a report of all my online applications, regardless of whether they have been accepted into the database?
|
|
0
|
1138
|
February 6, 2018
|