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How do I create a survey invite for an individual mentor or mentee (client/volunteer)?
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0
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2992
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October 12, 2016
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How do I create a survey invite for a group of mentors or mentees (clients or volunteers)?
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0
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1691
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October 12, 2016
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Why is the Last Modified column date of a Communication export different than other date/time fields?
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0
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821
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June 11, 2018
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Can I take a survey on behalf of a participant (mentee, mentor, guardian, client, volunteer, contact)?
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0
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1490
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October 12, 2016
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I have process steps that must be completed by participants annually. How do I identify participants who need to complete the annual process step?
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0
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950
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June 4, 2018
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Do Mentors need to be matched first before I send the Mentor Portal invite?
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0
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909
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May 31, 2018
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Client Communication Template
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0
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1675
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February 7, 2018
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How can I tell if a survey has been completed?
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0
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1352
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October 12, 2016
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How can I edit or remove a label?
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0
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988
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May 24, 2018
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Match Support Note
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0
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1991
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November 10, 2015
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I am unable to see the Background Check tab on my Mentor record. How do I add or remove access to Background Check integration?
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0
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1032
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April 3, 2018
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Important: Avoid using Yahoo, AOL, Comcast, Gmail, Hotmail and other common email addresses for users in your database
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0
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11060
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February 21, 2018
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Rejected and Discontinued statuses
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0
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1521
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March 16, 2016
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One of our mentors/mentees (clients/volunteers) started an online application but never finished. How can they complete it?
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0
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1599
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September 15, 2017
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How do I access a client or volunteer's record?
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0
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1213
|
February 7, 2018
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When are the grade levels for my mentees (or clients) advanced?
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0
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1242
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July 7, 2017
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How do I generate a report of all my online applications, regardless of whether they have been accepted into the database?
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0
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1077
|
February 6, 2018
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Purchasing your Plivo Account to enable texting within the Premium & Enterprise packages
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1
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4809
|
March 6, 2018
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What if the texting phone number is not available from the User menu?
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0
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1308
|
November 3, 2017
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Text Message Enhancements
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0
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1626
|
October 3, 2017
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How do I subscribe to this forum to stay apprised of the latest helpful tips and new content?
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0
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1952
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September 20, 2017
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What happens if someone fills out an application and they are already in our database?
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0
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995
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August 3, 2017
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Can you restore deleted information?
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0
|
900
|
August 3, 2017
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How can I put a popup message on a record?
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0
|
1234
|
August 3, 2017
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|
Make a Match Upgrade
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0
|
1461
|
March 20, 2017
|
|
Where can I find information on questions related to Activity Hours?
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0
|
1375
|
November 8, 2016
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How can I produce a roster of all clients with their demographic information?
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0
|
1863
|
October 15, 2015
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How can I find all my active matches?
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0
|
1466
|
October 15, 2015
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|
I would like to run a search for all the current matched mentors who attend our latest training session. How do I run a search to figure out who attended?
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0
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1249
|
October 15, 2015
|
|
How do I search for our matched mentors?
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|
0
|
1513
|
October 15, 2015
|