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Database Customization Requests
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0
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992
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October 12, 2021
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How do I reopen a closed match?
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0
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2071
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April 29, 2015
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Learning Management System Training
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0
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953
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October 14, 2021
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I need to change the Program for a group of people
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0
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876
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September 27, 2021
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Exporting data from IMS
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0
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1765
|
February 24, 2020
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Reference Check Automation (requires Enterprise and custom setup)
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0
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1023
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November 4, 2020
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Recommended Surveys
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0
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832
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August 5, 2021
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Adjusting Dashboard Filters
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0
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1012
|
May 6, 2019
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How do I change my mentor/mentee's program from Onboarding to their actual program?
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0
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1574
|
March 19, 2018
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Can I have my applications translated to Spanish?
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2
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1200
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August 24, 2021
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How do I manually submit (or resubmit) a background check?*
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0
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2529
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February 7, 2018
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I accepted an application form on the Dashboard and now realize I have a duplicate record. How do I merge the new application form into the existing record?
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0
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1059
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March 5, 2021
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How do I change the registration process steps?
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0
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1924
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April 29, 2015
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Un/Checking shared addresses in a search
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|
1
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1134
|
November 18, 2020
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|
My background check order is stuck in a Pending status. How can I fix it?
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0
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2791
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November 12, 2018
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Can I track social security numbers in IMS?
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0
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1063
|
July 20, 2020
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My background check failed to submit. How can I correct it so that it can be processed?
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0
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2822
|
January 20, 2018
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Integrated Sterling Volunteers Background Checks
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|
0
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3026
|
November 22, 2017
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|
When a mentor renews his background check through Sterling Volunteers shouldn't his record auto-update in IMS?
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0
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931
|
October 26, 2020
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Sterling Volunteers Background Check Statuses
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0
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1460
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December 12, 2017
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How do I know when a Background Check will be Ordered Automatically? Where do I check my settings?
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0
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978
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October 7, 2020
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How can a mentor securely log out of the mentor portal?
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1
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764
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September 29, 2020
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200 message per day limit per Plivo phone number
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0
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1368
|
August 9, 2016
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How do I manually record a background check that was completed without using the integration?
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0
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789
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September 9, 2020
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How do I view a survey or application form response?
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0
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1455
|
October 12, 2016
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How do I add a new mentor or mentee record?
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0
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3578
|
October 12, 2016
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I need to change the Case Manager for a group of people
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0
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1152
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August 4, 2020
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How can I reassign follow-ups to a new staff member?
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0
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1871
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August 3, 2017
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How to re-assign case records & matches to a new case manager?
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0
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1747
|
August 24, 2015
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Providing Resource links via the Mentor Portal
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|
0
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1271
|
April 19, 2019
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