|
How do I update the registration process steps assigned to one of my programs?
|
|
0
|
1670
|
March 16, 2016
|
|
What is the difference between deleting and archiving a database record?
|
|
0
|
2135
|
June 7, 2018
|
|
How do I transfer a user license from one person to another?
|
|
0
|
1899
|
March 31, 2015
|
|
Why did I receive an email from "Innovative Database" ([email protected])?
|
|
0
|
706
|
January 3, 2020
|
|
How can I prepare a year-end receipt letter?
|
|
0
|
1962
|
November 20, 2015
|
|
How to create a Google Account for logging into the Mentor Portal
|
|
0
|
2504
|
June 5, 2019
|
|
I have a button missing from my database
|
|
0
|
618
|
January 9, 2020
|
|
Sending Mentor Portal invites to a group of mentors all at once
|
|
0
|
1727
|
September 27, 2016
|
|
If I am editing an existing note, can I attach a document?
|
|
1
|
515
|
November 21, 2019
|
|
How do I update a process step date for a group of mentors, mentees, clients or volunteers?
|
|
0
|
2077
|
May 25, 2018
|
|
How can I set up a follow up reminder for a match that isn’t automatically created by the database?
|
|
0
|
1462
|
October 14, 2015
|
|
My contact's email has been deemed invalid by the software due to spam and bounce reports. What can I do?
|
|
0
|
594
|
August 29, 2019
|
|
How do I reassign a texting license and Plivo phone number to another user?
|
|
0
|
982
|
October 9, 2017
|
|
How can I add an additional program or initiative to my database?
|
|
0
|
1225
|
September 27, 2016
|
|
Mentor with multiple mentees
|
|
1
|
980
|
July 10, 2019
|
|
We have a two mentors mentoring the same mentee. How should we enter this?
|
|
0
|
1227
|
November 24, 2015
|
|
How can I connect siblings in the database?
|
|
0
|
909
|
May 6, 2019
|
|
What is a response group?
|
|
0
|
610
|
March 29, 2019
|
|
How can I match mentees with their mentors in my group mentoring program?
|
|
0
|
1236
|
March 19, 2019
|
|
How do I search for a group of individuals then send to Survey reports?
|
|
1
|
772
|
January 21, 2019
|
|
How do I filter the survey comparison to only show individuals who completed both surveys?
|
|
0
|
581
|
November 26, 2018
|
|
When background checks expire, can they be auto renewed by the database?
|
|
0
|
681
|
October 25, 2018
|
|
Can you delete quick searches?
|
|
0
|
1376
|
October 15, 2015
|
|
I have a group of people who I search for all the time. How do I create a Quick Search?
|
|
0
|
1596
|
October 15, 2015
|
|
How do I modify a Quick Search or Saved Search?
|
|
0
|
934
|
February 16, 2018
|
|
Is there a spot in the database that we can record our mentees’ GPA information?
|
|
0
|
1062
|
October 14, 2015
|
|
Can I enter outcome data directly from my mentee’s outcome tab?
|
|
0
|
1058
|
October 14, 2015
|
|
Is there any way to export a mentee’s GPA so I can email the data we have on file?
|
|
0
|
986
|
October 14, 2015
|
|
Where should I go to enter all of our current mentees’ GPA for this quarter?
|
|
0
|
1051
|
October 14, 2015
|
|
How do I add a Primary Guardian for my mentee?
|
|
0
|
1761
|
November 8, 2016
|