|
How do I update the registration process steps assigned to one of my programs?
|
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0
|
1681
|
March 16, 2016
|
|
What is the difference between deleting and archiving a database record?
|
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0
|
2157
|
June 7, 2018
|
|
How do I transfer a user license from one person to another?
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0
|
1912
|
March 31, 2015
|
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Why did I receive an email from "Innovative Database" ([email protected])?
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0
|
726
|
January 3, 2020
|
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How can I prepare a year-end receipt letter?
|
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0
|
1980
|
November 20, 2015
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How to create a Google Account for logging into the Mentor Portal
|
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0
|
2536
|
June 5, 2019
|
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I have a button missing from my database
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0
|
630
|
January 9, 2020
|
|
Sending Mentor Portal invites to a group of mentors all at once
|
|
0
|
1739
|
September 27, 2016
|
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If I am editing an existing note, can I attach a document?
|
|
1
|
522
|
November 21, 2019
|
|
How do I update a process step date for a group of mentors, mentees, clients or volunteers?
|
|
0
|
2094
|
May 25, 2018
|
|
How can I set up a follow up reminder for a match that isn’t automatically created by the database?
|
|
0
|
1483
|
October 14, 2015
|
|
My contact's email has been deemed invalid by the software due to spam and bounce reports. What can I do?
|
|
0
|
616
|
August 29, 2019
|
|
How do I reassign a texting license and Plivo phone number to another user?
|
|
0
|
992
|
October 9, 2017
|
|
How can I add an additional program or initiative to my database?
|
|
0
|
1236
|
September 27, 2016
|
|
Mentor with multiple mentees
|
|
1
|
996
|
July 10, 2019
|
|
We have a two mentors mentoring the same mentee. How should we enter this?
|
|
0
|
1244
|
November 24, 2015
|
|
How can I connect siblings in the database?
|
|
0
|
925
|
May 6, 2019
|
|
What is a response group?
|
|
0
|
621
|
March 29, 2019
|
|
How can I match mentees with their mentors in my group mentoring program?
|
|
0
|
1254
|
March 19, 2019
|
|
How do I search for a group of individuals then send to Survey reports?
|
|
1
|
778
|
January 21, 2019
|
|
How do I filter the survey comparison to only show individuals who completed both surveys?
|
|
0
|
587
|
November 26, 2018
|
|
When background checks expire, can they be auto renewed by the database?
|
|
0
|
698
|
October 25, 2018
|
|
Can you delete quick searches?
|
|
0
|
1392
|
October 15, 2015
|
|
I have a group of people who I search for all the time. How do I create a Quick Search?
|
|
0
|
1616
|
October 15, 2015
|
|
How do I modify a Quick Search or Saved Search?
|
|
0
|
949
|
February 16, 2018
|
|
Is there a spot in the database that we can record our mentees’ GPA information?
|
|
0
|
1073
|
October 14, 2015
|
|
Can I enter outcome data directly from my mentee’s outcome tab?
|
|
0
|
1066
|
October 14, 2015
|
|
Is there any way to export a mentee’s GPA so I can email the data we have on file?
|
|
0
|
996
|
October 14, 2015
|
|
Where should I go to enter all of our current mentees’ GPA for this quarter?
|
|
0
|
1062
|
October 14, 2015
|
|
How do I add a Primary Guardian for my mentee?
|
|
0
|
1785
|
November 8, 2016
|