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How do I include a participant's name in their survey so the survey taker knows who they are completing the form for?
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0
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1739
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June 21, 2018
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How do I create a survey invite for an individual mentor or mentee (client/volunteer)?
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0
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3724
|
October 12, 2016
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Why is the Last Modified column date of a Communication export different than other date/time fields?
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0
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1157
|
June 11, 2018
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Can I take a survey on behalf of a participant (mentee, mentor, guardian, client, volunteer, contact)?
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0
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1981
|
October 12, 2016
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I have process steps that must be completed by participants annually. How do I identify participants who need to complete the annual process step?
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0
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1326
|
June 4, 2018
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Do Mentors need to be matched first before I send the Mentor Portal invite?
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0
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1263
|
May 31, 2018
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Client Communication Template
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0
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2109
|
February 7, 2018
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How can I edit or remove a label?
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0
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1365
|
May 24, 2018
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I am unable to see the Background Check tab on my Mentor record. How do I add or remove access to Background Check integration?
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0
|
1374
|
April 3, 2018
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|
Important: Avoid using Yahoo, AOL, Comcast, Gmail, Hotmail and other common email addresses for users in your database
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0
|
11944
|
February 21, 2018
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Rejected and Discontinued statuses
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0
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1909
|
March 16, 2016
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One of our mentors/mentees (clients/volunteers) started an online application but never finished. How can they complete it?
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0
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1960
|
September 15, 2017
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How do I access a client or volunteer's record?
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0
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1582
|
February 7, 2018
|
|
When are the grade levels for my mentees (or clients) advanced?
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0
|
1578
|
July 7, 2017
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How do I generate a report of all my online applications, regardless of whether they have been accepted into the database?
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0
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1472
|
February 6, 2018
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|
Purchasing your Plivo Account to enable texting within the Premium & Enterprise packages
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|
1
|
7260
|
March 6, 2018
|
|
What if the texting phone number is not available from the User menu?
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0
|
1705
|
November 3, 2017
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|
Text Message Enhancements
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0
|
1984
|
October 3, 2017
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|
How do I subscribe to this forum to stay apprised of the latest helpful tips and new content?
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0
|
2404
|
September 20, 2017
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|
What happens if someone fills out an application and they are already in our database?
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0
|
1359
|
August 3, 2017
|
|
Can you restore deleted information?
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0
|
1207
|
August 3, 2017
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|
How can I put a popup message on a record?
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0
|
1612
|
August 3, 2017
|
|
Where can I find information on questions related to Activity Hours?
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|
0
|
1801
|
November 8, 2016
|
|
How can I find all my active matches?
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|
0
|
1830
|
October 15, 2015
|
|
Understanding Database Roles for Organizations
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|
0
|
1462
|
November 22, 2016
|
|
Understanding Database Roles
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0
|
1514
|
November 22, 2016
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|
I already have a primary contact assigned to an organization. How do I assign additional contacts?
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0
|
1785
|
November 22, 2016
|
|
How do I assign a primary contact to an organization?
|
|
0
|
1843
|
November 22, 2016
|
|
How do I pull up the record for an existing contact that is an organization?
|
|
0
|
1760
|
November 22, 2016
|
|
How do I add an organization as a contact?
|
|
0
|
1710
|
November 22, 2016
|