|
Rejected and Discontinued statuses
|
|
0
|
1660
|
March 16, 2016
|
|
One of our mentors/mentees (clients/volunteers) started an online application but never finished. How can they complete it?
|
|
0
|
1735
|
September 15, 2017
|
|
How do I access a client or volunteer's record?
|
|
0
|
1332
|
February 7, 2018
|
|
When are the grade levels for my mentees (or clients) advanced?
|
|
0
|
1353
|
July 7, 2017
|
|
How do I generate a report of all my online applications, regardless of whether they have been accepted into the database?
|
|
0
|
1220
|
February 6, 2018
|
|
Purchasing your Plivo Account to enable texting within the Premium & Enterprise packages
|
|
1
|
5327
|
March 6, 2018
|
|
What if the texting phone number is not available from the User menu?
|
|
0
|
1432
|
November 3, 2017
|
|
Text Message Enhancements
|
|
0
|
1758
|
October 3, 2017
|
|
How do I subscribe to this forum to stay apprised of the latest helpful tips and new content?
|
|
0
|
2111
|
September 20, 2017
|
|
What happens if someone fills out an application and they are already in our database?
|
|
0
|
1119
|
August 3, 2017
|
|
Can you restore deleted information?
|
|
0
|
1012
|
August 3, 2017
|
|
How can I put a popup message on a record?
|
|
0
|
1360
|
August 3, 2017
|
|
Where can I find information on questions related to Activity Hours?
|
|
0
|
1536
|
November 8, 2016
|
|
How can I find all my active matches?
|
|
0
|
1588
|
October 15, 2015
|
|
Understanding Database Roles for Organizations
|
|
0
|
1194
|
November 22, 2016
|
|
Understanding Database Roles
|
|
0
|
1262
|
November 22, 2016
|
|
I already have a primary contact assigned to an organization. How do I assign additional contacts?
|
|
0
|
1520
|
November 22, 2016
|
|
How do I assign a primary contact to an organization?
|
|
0
|
1534
|
November 22, 2016
|
|
How do I pull up the record for an existing contact that is an organization?
|
|
0
|
1496
|
November 22, 2016
|
|
How do I add an organization as a contact?
|
|
0
|
1485
|
November 22, 2016
|
|
My contact is already assigned to a primary organization. How do I assign them to additional organizations?
|
|
0
|
1619
|
November 22, 2016
|
|
How do I assign a contact to their primary organization?
|
|
0
|
1526
|
November 22, 2016
|
|
How do I pull up the record for an individual contact who is not a mentor or mentee?
|
|
0
|
1437
|
November 21, 2016
|
|
Where can I enter contact information for an individual who is not a mentee or mentor?
|
|
0
|
1500
|
November 21, 2016
|
|
How do I access a mentee's or mentor's record?
|
|
0
|
1168
|
November 8, 2016
|
|
How do I update my mentee/mentor's file?
|
|
0
|
1317
|
November 8, 2016
|
|
How do I add case notes to a record?
|
|
0
|
1249
|
November 8, 2016
|
|
How do I give multiple people credit for a donation they brought in to my program (soft credit)?
|
|
0
|
1189
|
October 13, 2016
|
|
How do I give an individual credit for a donation my program has received (soft credit)?
|
|
0
|
1167
|
October 13, 2016
|
|
Can I modify my survey?
|
|
0
|
1203
|
October 12, 2016
|