|
Opt in & out for Plivo
|
|
0
|
177
|
March 22, 2023
|
|
How can I give IMS access to my Plivo account?
|
|
0
|
190
|
March 22, 2023
|
|
Improving your email deliverability with Sender Authentication (Enhanced DKIM DNS records)
|
|
0
|
662
|
September 13, 2021
|
|
Email Best Practice: Configure/Update Your SPF Record to Maximize Email Deliverability
|
|
0
|
1865
|
May 22, 2018
|
|
Editing text in forms and surveys
|
|
0
|
839
|
February 14, 2019
|
|
I have a mentor who has more than one mentee. How do I assign them all to the mentor?
|
|
0
|
2094
|
October 15, 2015
|
|
Opening an additional Case or Volunteer record for your Mentor/Mentee
|
|
0
|
375
|
October 14, 2022
|
|
How do I add mentoring hours or group activity participation for both people in a matched pair?
|
|
0
|
1448
|
October 14, 2015
|
|
Custom Excel Reports
|
|
0
|
1218
|
March 16, 2016
|
|
Adding Images to Emails
|
|
0
|
417
|
May 27, 2022
|
|
Embed your online form on your website or share a link
|
|
0
|
1896
|
July 13, 2016
|
|
Can I send a survey to References and Contacts?
|
|
0
|
2583
|
July 29, 2016
|
|
Database Customization Requests
|
|
0
|
637
|
October 12, 2021
|
|
How do I reopen a closed match?
|
|
0
|
1713
|
April 29, 2015
|
|
Free Support Guidelines
|
|
0
|
705
|
October 12, 2021
|
|
How do I access my Alchemer (formerly SurveyGizmo) account?
|
|
0
|
1348
|
August 5, 2016
|
|
Learning Management System Training
|
|
0
|
522
|
October 14, 2021
|
|
I need to change the Program for a group of people
|
|
0
|
543
|
September 27, 2021
|
|
Exporting data from IMS
|
|
0
|
1321
|
February 24, 2020
|
|
How do I post a message to an individual mentor on the Mentor Portal?
|
|
0
|
1123
|
October 11, 2016
|
|
Reference Check Automation (requires Enterprise and custom setup)
|
|
0
|
736
|
November 4, 2020
|
|
Recommended Surveys
|
|
0
|
546
|
August 5, 2021
|
|
I created a new survey in Alchemer (formerly SurveyGizmo). How do I make it available to send from the database?
|
|
0
|
1686
|
April 5, 2019
|
|
Adjusting Dashboard Filters
|
|
0
|
733
|
May 6, 2019
|
|
How do I change my mentor/mentee's program from Onboarding to their actual program?
|
|
0
|
1207
|
March 19, 2018
|
|
Can I have my applications translated to Spanish?
|
|
2
|
864
|
August 24, 2021
|
|
How do I manually submit (or resubmit) a background check?*
|
|
0
|
1929
|
February 7, 2018
|
|
I accepted an application form on the Dashboard and now realize I have a duplicate record. How do I merge the new application form into the existing record?
|
|
0
|
742
|
March 5, 2021
|
|
How do our mentors change the account to which the Mentor Portal is connected if needed?
|
|
0
|
1235
|
August 4, 2017
|
|
How do I change the registration process steps?
|
|
0
|
1605
|
April 29, 2015
|