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Editing your online form confirmation emails
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0
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1489
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February 14, 2019
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How do I edit the survey invite default email?
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0
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1841
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October 12, 2016
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Match Length within Reports
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0
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635
|
June 8, 2020
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How do I CC or BCC the database so that my email reply to a participant updates their IMS record?
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0
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2773
|
December 28, 2017
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If we change our online application do we need to notify you to change the database, or can we do that on our own?
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0
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1316
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October 15, 2015
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How do I send mass email from the database?
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0
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4588
|
March 30, 2016
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I received a bounceback email when sending a survey or email from the database. What do I do?
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0
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1045
|
March 26, 2020
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Deleting invalid phone numbers for Mentors and/or mentees
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0
|
747
|
March 25, 2020
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How do I update the registration process steps assigned to one of my programs?
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0
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2037
|
March 16, 2016
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What is the difference between deleting and archiving a database record?
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0
|
2788
|
June 7, 2018
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How do I transfer a user license from one person to another?
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0
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2339
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March 31, 2015
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Why did I receive an email from "Innovative Database" ([email protected])?
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0
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1029
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January 3, 2020
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How can I prepare a year-end receipt letter?
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0
|
2236
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November 20, 2015
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How to create a Google Account for logging into the Mentor Portal
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0
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4396
|
June 5, 2019
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I have a button missing from my database
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0
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911
|
January 9, 2020
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If I am editing an existing note, can I attach a document?
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1
|
697
|
November 21, 2019
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How do I update a process step date for a group of mentors, mentees, clients or volunteers?
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0
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2582
|
May 25, 2018
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How can I set up a follow up reminder for a match that isn’t automatically created by the database?
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0
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1804
|
October 14, 2015
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My contact's email has been deemed invalid by the software due to spam and bounce reports. What can I do?
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0
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834
|
August 29, 2019
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How do I reassign a texting license and Plivo phone number to another user?
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0
|
1232
|
October 9, 2017
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How can I add an additional program or initiative to my database?
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0
|
1551
|
September 27, 2016
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Mentor with multiple mentees
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|
1
|
1439
|
July 10, 2019
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|
We have a two mentors mentoring the same mentee. How should we enter this?
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0
|
1487
|
November 24, 2015
|
|
How can I connect siblings in the database?
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0
|
1203
|
May 6, 2019
|
|
What is a response group?
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|
0
|
874
|
March 29, 2019
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|
How can I match mentees with their mentors in my group mentoring program?
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|
0
|
1650
|
March 19, 2019
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|
How do I search for a group of individuals then send to Survey reports?
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|
1
|
967
|
January 21, 2019
|
|
How do I filter the survey comparison to only show individuals who completed both surveys?
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|
0
|
751
|
November 26, 2018
|
|
When background checks expire, can they be auto renewed by the database?
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|
0
|
930
|
October 25, 2018
|
|
Can I enter outcome data directly from my mentee’s outcome tab?
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|
0
|
1299
|
October 14, 2015
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