|
Match Support Note
|
|
0
|
2409
|
November 10, 2015
|
|
How do I change the Waiting date (or any other status date) for a mentee or mentor?
|
|
0
|
2392
|
April 21, 2015
|
|
My Mentor is having issues with the Mentor Portal
|
|
0
|
2116
|
April 16, 2020
|
|
Sending Mentor Portal invites to a group of mentors all at once
|
|
0
|
2443
|
September 27, 2016
|
|
Sending Individual Mentor Portal Invites
|
|
0
|
3043
|
September 27, 2016
|
|
Embed your online form on your website or share a link
|
|
0
|
2720
|
July 13, 2016
|
|
How do I create a survey invite for a group of mentors or mentees (clients or volunteers)?
|
|
0
|
2045
|
October 12, 2016
|
|
Opening an additional Case or Volunteer record for your Mentor/Mentee
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|
0
|
913
|
October 14, 2022
|
|
How do I see when mentors log their sessions through the Mentor Portal?
|
|
0
|
2800
|
October 15, 2015
|
|
How do I Provide Resources to Mentors via the Mentor Portal?
|
|
0
|
1411
|
June 30, 2020
|
|
How do I post a message to an individual mentor on the Mentor Portal?
|
|
0
|
1848
|
October 11, 2016
|
|
Activity Hours Updates
|
|
0
|
1577
|
October 26, 2016
|
|
How do I create a rematch for a mentor or mentee?
|
|
0
|
1767
|
October 11, 2016
|
|
How can I change the status manually?
|
|
0
|
2272
|
October 10, 2016
|
|
Can I edit or delete a case note?
|
|
0
|
1678
|
October 14, 2015
|
|
I need a hard copy of all the communication with my mentee. Is there a way to export or print case notes?
|
|
0
|
1485
|
October 14, 2015
|
|
How can I add case notes to my mentee’s or mentor’s file?
|
|
0
|
3367
|
October 14, 2015
|
|
I need to inactivate (archive) a mentor, but it won't let me. It says I have to close cases or matches. What can I do?
|
|
0
|
2222
|
October 15, 2015
|
|
Can I modify a status date?
|
|
0
|
1662
|
October 14, 2015
|
|
I need to backdate a match, but my Match Start Date is not available on the calendar. What should I do?
|
|
0
|
2151
|
October 11, 2016
|
|
Delete Status History Records and Roll-Back Case/Volunteer Records
|
|
0
|
1571
|
March 16, 2016
|
|
How can I print a hard copy of my applications?
|
|
0
|
1126
|
June 19, 2023
|
|
Can I edit or delete activity hours?
|
|
0
|
1642
|
October 14, 2015
|
|
Can I find a list of one of my mentor’s volunteer hours so that I can either email or print them?
|
|
0
|
1553
|
October 14, 2015
|
|
Can I export or print activity hours?
|
|
0
|
1551
|
October 11, 2016
|
|
How do I add pre-match or post-match activity hours for a mentor?
|
|
0
|
1497
|
October 11, 2016
|
|
How can I view all of my activity or mentoring hours?
|
|
0
|
2429
|
October 15, 2015
|
|
How do I add mentor training hours for a group of mentors at one time?
|
|
0
|
1594
|
November 29, 2016
|
|
How do I add mentoring hours or group activity participation for both people in a matched pair?
|
|
0
|
2072
|
October 14, 2015
|
|
How do I search for our matched mentors?
|
|
0
|
1823
|
October 15, 2015
|